Bio Dynamics is respected as a longstanding, ethical Namibian owned Private Corporation who prides themselves in building good relationships with customers providing proper local back-up service for the brands they represent.
We specialize in the distribution and after sales support of Medical and Scientific (Laboratory) equipment and consumables in Namibia. The company’s headquarters is situated in the capital of Namibia, Windhoek, with a satellite in Ongwediva. Bio Dynamics has formed strategic partnerships with the best brands in the business like Philips Medical, KaVo, Erbe Electromedizin GmbH, Pentax Medical and ArjoHuntleigh in the Medical Division and Roche Diagnostics, Merck Millipore, Mettler Toledo and Perkin Elmer in the Scientific Division.
Focus markets include Government and private sector hospitals, medical institutions, healthcare centers, Doctors surgeries pathology laboratories, food and water quality laboratories, academic institutions, mining laboratories, pharmaceutical laboratories, and many more throughout Namibia.
With efficiency as our biggest focus we make use of the latest technology to ensure that we have effective service delivery. We have implemented an automated service call system to ensure that every customer enquiry is handled effectively and within an acceptable time frame. This software also allows for automated service schedules and service history on all equipment that we support.
The Technical Division is seen as an essential requirement to guarantee long term success in our market. Field service engineers are factory trained where possible and provide prompt backup service, backed up by proper critical spares stockholding in Windhoek as well as specialist support from our principle suppliers. A 24 hour service hotline with technicians on standby ensures that customer’s service calls are handled effectively to ensure good turnaround times and minimal down time.
Bio Dynamics is an equal opportunity employer and we support vison 2030.